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EFS®System Technical Service

EFS® System Technical Service

technical support - EFS<sup>&reg;</sup>System Technical Service

The Fiber Competition Division’s EFS® Technical Service wants to ensure that their customers receive the best products and service available. That’s why we provide our licensees with free technical support for all of the EFS® System software products.

  • Technical support by phone, email or remote desktop sessions
  • Software documentation
  • Access to the latest software updates

Before You Call

The following is information the technical support representative may need to better assist you:

  • EFS System product (USCROP, Cotton Communicator or MILLNet)
  • Exact error message (if applicable)
  • Steps or events immediately preceding a problem you encountered
  • Any steps you took in attempting to fix the problem yourself

To contact a technical support representative, call (919) 678-2508 between 8:30 a.m.-5:00 p.m. (EST) or send email.

Cotton Incorporated